Delivery Formats

All of our items have free shipping.

PDF Patterns

All of our PDF patterns on this website are delivered manually by email directly to your inbox. They will be sent from either info@dolliebabies.co.uk or dolliebabiesknit@aol.com and will arrive as a pdf document for you to download.  This will be a separate email from your order confirmation email and your shipping confirmation email.

We aim to get your order to you as soon as possible.  Most orders are delivered within the hour. However, there may be occasions when it takes a little longer than expected. Sometimes, your order may go into your spam or junk folder. Please check these folders if you haven’t received your order, but you have received the notification to say your order has been completed. If your order hasn’t arrived after 24 hours, please don’t hesitate to contact us and we will gladly resend it for you.

Printed and Posted Patterns

Our printed and posted patterns are sent in a poly pocket and a waterproof envelope.  We hate soggy patterns just as much as you.  They are sent by Royal Mail 2nd class, so they may take several days to arrive. 

Ready Made Outfits

Our ready-made outfits are also sent out in a waterproof envelope by Royal Mail using their tracked service.  Once your item has been dispatched, you will be notified of the tracking number so you can follow it's progress through their network.

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